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Shopped this morning at 11:02 at the Laguna Niguel Stater's Bros. store (#143) on LaPaz.

The checker, I believe her name was Alexandra, wasn't pleasant with customers ahead of me, nor to me, nor to the customer behind me. She only spoke if customers spoke to her first and minus a smile or pleasant look on her face. She did not even make eye contact with me until I gave her a "cheerful good morning" to which she responded with a very monotone "good morning". When I said in a cheerful tone "Happy New Year" I got the same monotone response.

The young lady who bagged my groceries was quite cheerful after I said good morning to her. She even wished me a good day after she had finished bagging. As I was making my way out of the store I made eye contact with a middle-aged blonde woman who just entered the store, maybe a checker or assistant manager, and with a smile on my face I said, "Good Morning"! With a look of disdain on her face she "begrudgingly" said good morning back to me.

After I headed towards my car I took a glance to my rear and noticed the person behind me happened to be the same customer who was behind me in the grocery line. I stopped briefly to tell him of my weird experience. He told me he experienced the same. The man went on to say that when he said "Good Morning" her cold reply was "What did you say"?

How impolite, discourteous, unfriendly and unprofessional these two people were! Does this behavior represent the official Stater's Bros. business style? Is this behavior inline with Stater's Bros.

customer service policy? If so I'll never shop at Stater's Bros. again and will tell others the same.

It seems like these two people were still nursing a "hangover"! HOW RUDE AND CONDESCENDING!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Stater Bros Markets Cons: Discourteous behavior.

Location: Aliso Viejo, California

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She did not even make eye contact with me until I gave her a "cheerful good morning" to which she responded with a very monotone "good morning". When I said in a cheerful tone "Happy New Year" I got the same monotone response.

And then you came to this site and posted your bs.

So your good morning or your happy new year was not responded too in the fashion you like.maybe the checker was a good judge of character and saw thru you phony , hypocritical ***.

Not only do you put her on blast, by name , but you very well may have jeopardized her job for not responding to you right ?Your a *** and I hope this come back to haunt you.

GOOD DAY SIR !!! YOU LOSE!

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